Correct Option
The correct option is 1 and 3 only.
Explanation
The Consumer Protection Act (CPA) in India safeguards the interests of consumers by establishing specific rights and providing a mechanism for dispute redressal regarding goods and services.
Statement 1 is Correct: The Right to Safety is one of the fundamental consumer rights recognized under the Consumer Protection Act (both the 1986 Act and the 2019 Act). It ensures the consumer's right to be protected against the marketing of goods, products, or services that are hazardous to life and property.
Statement 2 is Incorrect: The definition of 'service' under the Consumer Protection Act is comprehensive. The Supreme Court of India, in the landmark judgment Indian Medical Association v. V.P. Shantha (1995), ruled that medical services provided by doctors and hospitals for a fee fall within the ambit of the Act. Consequently, the Right to Safety applies to these services.
Statement 3 is Correct: The prevalence of bad quality or hazardous products in the market is often a direct consequence of weak supervision and poor enforcement of safety rules by regulatory bodies. This lack of oversight necessitates the invocation of consumer rights to ensure accountability.
Key Takeaway: The Right to Safety protects consumers against hazardous goods and services. Medical services provided for consideration are included under the Consumer Protection Act, making healthcare providers accountable for negligence.