The correct option is 2 only.
Explanation
The 'Right to Choice' is a fundamental right under the Consumer Protection Act, which ensures that a consumer has access to a variety of goods and services at competitive prices. It protects consumers against monopolistic practices and unfair trade restrictions that limit their ability to select products freely.
Statement-wise Analysis:
- Statement 1 is Incorrect. The Right to Choice encompasses the right to discontinue a service if the consumer is dissatisfied or no longer requires it. While service contracts may contain reasonable exit clauses, an absolute denial of the right to discontinue a service violates the basic spirit of consumer protection and the Right to Choice.
- Statement 2 is Correct. Forcing a consumer to purchase a specific accessory (such as a stove) as a mandatory condition to acquire a primary product (such as a gas connection) is known as a "tying arrangement." This is classified as a restrictive trade practice and is a direct violation of the consumer's Right to Choice.
- Statement 3 is Incorrect. Educational institutions fall within the purview of the Consumer Protection Act regarding the provision of services. Legal precedents and guidelines (such as those from the UGC and consumer courts) establish that institutions cannot forcibly retain fees if a student chooses to withdraw before the commencement of the course. Denying a refund restricts the student's Right to Choice.
Key Takeaway:
The Right to Choice prohibits restrictive trade practices like tying arrangements (forced bundling of goods) and ensures consumers have the freedom to select or exit services, including the right to claim fee refunds from educational institutions under specific conditions.