The correct option is 1 only
Explanation
The question pertains to the Right to be Informed, which is one of the fundamental consumer rights recognized under the Consumer Protection Act. This right mandates that consumers must be provided with all necessary details regarding the goods they intend to purchase to protect them against unfair trade practices.
Statement-wise Analysis:
- Statement 1 is Correct: The Right to Information entitles the consumer to be informed about the quality, quantity, potency, purity, standard, and price of goods. For pre-packaged commodities, this specifically includes details such as ingredients, date of manufacture, batch number, and Maximum Retail Price (MRP).
- Statement 2 is Incorrect: The statement suggests that the right to information precludes the right to complain about defects. This is false. The consumer rights framework is integrated; the Right to be Informed works in conjunction with the Right to Seek Redressal. If a product is found to be defective or does not meet the standards claimed in the information provided, the consumer is fully entitled to file a complaint and seek compensation.
- Statement 3 is Incorrect: The mandate to provide product information is not limited to food products and medicines. It extends to a wide range of pre-packaged commodities, including electronics, textiles, cosmetics, and household goods, under the Legal Metrology (Packaged Commodities) Rules.
Key Takeaway:
The Right to be Informed ensures transparency regarding product details (ingredients, price, batch number) for all pre-packaged goods, not just consumables, and serves as a basis for exercising the Right to Seek Redressal in case of defects.