The correct option is D - A-2, B-4, C-1, D-3.
[as per provisional answerkey]Why this is correct
This question tests the classification of communication barriers based on their nature and origin. The correct matching is as follows:
- A. Semantic (2): Semantic barriers relate to the language, symbols, or words used. Misunderstanding the meaning of a word is a classic semantic barrier where the receiver decodes a different meaning than what the sender intended.
- B. Cognitive (4): Cognitive barriers relate to the mental processing of information. Information overload occurs when the amount of input exceeds the individual's mental processing capacity, leading to a breakdown in communication.
- C. Organisational (1): Organisational barriers arise from the structure, rules, or culture of an institution. A lack of feedback is often a result of rigid hierarchical structures or poor formal communication channels within an organization.
- D. Affective (3): Affective barriers are emotional or psychological in nature. Fear of social stigma is an emotional state (affect) that prevents an individual from communicating honestly or openly.
Why the other options are incorrect
- Option (a) - A-3, B-1, C-4, D-2: This incorrectly matches Semantic with Fear (Affective) and Affective with Misunderstanding words (Semantic), reversing the logical definitions of language vs. emotion.
- Option (b) - A-3, B-4, C-1, D-2: While it correctly identifies Cognitive and Organisational barriers, it incorrectly attributes "Fear of social stigma" to Semantic barriers, which are strictly language-based.
- Option (c) - A-2, B-1, C-4, D-3: This correctly identifies Semantic and Affective barriers but confuses Cognitive with Organisational. Information overload is a mental/cognitive limitation (B-4), not an organisational structure issue (C-4).
Key Concept
Classification of communication barriers into Semantic (language), Cognitive (mental processing), Organisational (structural/procedural), and Affective (emotional/psychological) categories.